Privacy Policy
Last updated: February 24, 2025
This Privacy Policy describes how Hekkos ("Hekkos", "we," "us," or "our") collects, uses, and shares your personal information when you use our secure release management platform (the "platform"). This policy specifically covers the features available in our V1 release, including ownership clarity, centralized documentation & security, team collaboration, enhanced release visibility, streamlined security, and release reporting & analytics.
Information We Collect
When you use the platform, we may collect the following types of information:
- Account Information: We collect your name, email address, password, company name, and job title.
- Project Information: We collect information about the projects you create and manage on the platform, including project names, descriptions, and related data.
- Release Information: We collect information about the releases you manage, including release names, versions, descriptions, and associated files.
- Documentation: We collect the content of documents you upload or create on the platform such as design documents, PRDs, RFCs and security requirements. At any time, the customer can remove these documents accessible only by them entirely from our platform.
- Security Requirements: We collect the security requirements you define and manage on the platform.
- User Activity: We collect information about your interactions with the platform, such as which features you use, the actions you take (e.g., assigning ownership, uploading documents, viewing reports), and the timestamps of these actions.
- Log Data: Our servers automatically record information ("log data"), including your IP address, browser type, operating system, access times, and referring website.
- Device Information: We may collect information about the device you use to access the platform, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
- Information You Provide: We collect any information you choose to provide to us, such as when you contact support or participate in surveys.
How We Use Your Information
We may use your information for the following purposes:
- Provide and Maintain the Platform: To operate, maintain, and improve the platform and its V1 features, including ownership management, documentation storage, team collaboration tools, release tracking, security management, and reporting functionalities.
- Account Management: To create and manage your account, communicate with you about the platform, and provide customer support.
- Personalization: To personalize your experience on the platform, such as recommending relevant projects or features.
- Communication: To send you important notifications, updates, and marketing communications (you can opt-out of marketing emails).
- Security: To protect the platform and our users from fraud, abuse, and other harmful activity.
- Legal Compliance: To comply with applicable laws and regulations.
- Analytics: To analyze usage trends and improve the platform's performance.
How We Share Your Information
We may share your information with the following categories of third parties:
- Service Providers: We may share information with third-party service providers who assist us with hosting, data storage, analytics, and other services. We ensure these providers are contractually obligated to protect your data.
- Business Partners (If Applicable): N/A for the beta version.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Your Choices
You may access, update, or delete your account information at any time. You can also opt-out of receiving marketing communications from us.
Children's Privacy
Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on the platform.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: info@hekkos.com